Disclaimer, Impressum, Terms and Conditions

Impressum

The Luxembourgish Cask Selection is a trading name registered in Germany at Borenweg 1,  54634 Bitburg, Germany.

Administrative Board: Stephan Kurpiela

Sales tax identification number in Germany: DE 301158002

Responsible person according to § 55 RStV:
Stephan Kurpiela
Borenweg 1
54634 Bitburg

Telephone: +352 691 599 199
Email: info@whisky.lu

The online store is operated by FBGF LLC, a US based company, which provides a service that facilitates the online sale of goods, sold by the Luxembourgish Cask Selection.

Online disputes and resolutions are carried on in agreement set forward with the Terms and Conditions below on this page and in accordance with applicable laws (Article 14, Section 1 of ODR-VO: The European Commission provides a platform for online dispute resolution at this address http://ec.europa.eu/consumers/odr/)

Terms and Conditions of Use

By using whisky.lu (“this Website”, “we”, “us”), you agree to all terms below. If you do not agree with these terms, do not use this Website. You agree that this Website may modify these Terms of Use and Conditions at any time and you agree to be bound by all changes that this Website may reasonably make hereto.

Definitions

“You” refers to you as a user of this Website, any party authorized to act on your behalf, your company, partner, or any party you are representing or acting on behalf of, on this Website.

Age Restriction

This Website sells alcohol and deals with product and services that have to do with alcohol. By using this Website you confirm that you are 21 years of age or older. If you do not meet the age requirement for using this Website, stop using it immediately.

Representations

You represent that you are 21 years of age or older and have provided and will continue to provide accurate and correct information to this Website. You represent that you have full authority to enter into this agreement and perform its terms. You warrant that each action you make is being done so in good faith and that you have no knowledge of it infringing upon or conflicting with the legal rights of any third parties. By using this Website you agree to our Terms as outlined below. If you do not agree to these Terms, you are not authorized to use this Website. By using this Website’s services, you are agreeing to be bound by these Terms.

Services

This Website offers You the possibility to buy services and physical products.

Buyers

Order Placement and Order Acceptance Policy

By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract between you and the Luxembourgish Cask Selection. Even though your card or account is charged at the time of making the offer, only when We review and accept your order, we will dispatch the items that you purchased. Regardless of the billing party which charges your card, which could be but is not limited to PayPal, Stripe, FBGF LLC, etc., your order is fulfilled and your goods are sold to you by the Luxembourgish Cask Selection.

Your emailed receipt of an order confirmation signifies that we have been notified of your offer to purchase the selected items. It does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell unless we accept the order and dispatch the items.

This Website reserves the right to cancel any order and to decline the acceptance of any order. Item availability and prices are subject to change at any time, without notice.

Products and Packaging

The images of each product on our websites are for illustration purposes only. Although we have made reasonable efforts to display the appearance of each product accurately, we cannot guarantee that the image you see on your computer will accurately reflect the appearance of that product. The product which we deliver to you may vary slightly from the images on our website. Whether a product will be delivered complete with a box or any other product -specific outer packaging will depend upon a number of factors. Even a product which is pictured on our website with product -specific outer packaging may not be available with that packaging, as our suppliers do not always include product -specific outer packaging when delivering a product to us, and because the specifications of a product may change from time to time. If you would like to receive product-specific outer packaging together with any product which you order, please contact us before you place your order so that we can check whether that product is available with product-specific outer packaging.

Delivery

We deliver our services and can ship our products to almost any country in the world. In same cases there might be additional information that we might need from you in order to be able to send your order.

Please note that there are restrictions on some products for certain international delivery destinations, so please review the information on that page carefully before ordering any product.

If you order a product for delivery to one of the international delivery destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. There may also be administration charges imposed by foreign customs authorities or by our delivery agents. Please note that we have no control over these charges and we cannot predict their amount.

The recipient will be responsible for payment of the import duties, taxes and charges referred to in above. Please contact the customs office in the destination country for further information before placing your order.

You must comply with all applicable laws and regulations of the United Kingdom, of the country from which the order is placed and of the country for which the Product is destined. We will not be liable or responsible if you break any such law.

Shipping Costs

Once you make your selection, shipping will be added automatically to your order at checkout. We make every effort to ensure that all products arrive to their final destination in the best condition possible.

When To Expect Your Order

In most cases we can process and send your order on the very same day it is placed. We will notify you via email when your order is shipped. You can check your order status at any time in your Account History.

Return Policy

Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase and if you cannot return the item, please let us know and we will find a way to make things right for you.

Buying Online From Whisky.lu

We use secure transaction payments provided and backed up by Stripe and PayPal’s secure online payment systems. Paying online is much safer than paying at a store due to the high encryption mechanism used during the process. Your payment details information are handled by PayPal and not provided to anyone else (not even to us) so there is no chance of your information being accessed by anyone during the process. PayPal encrypts all of your personal and financial information with their 128 bit (or higher) encryption to ensure the security of all transactions. All transactions are guaranteed 100% safe and secure.

General

Your Account

When you register your account, you will be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another person at any time or to disclose your password to any third party. You agree to notify immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.

Termination

Our services are not binding and could be terminated at any time. You may terminate your buyer or seller account only provided that all your fees and dues to this Website are fully paid. All termination requests must be sent to us in writing over email or using the contact us form. Upon termination, your right to use this Website’s services will immediately cease. We agree to terminate your service effective upon the receipt of your written notice of termination.

Content

Although this Website strives to update and keep accurate as much as possible the content contained on this Website, errors and/or omissions may occur. The content contained in this Website or which may be downloaded from this Website is provided “as is” and “as available”. As such, this Website makes no warranty or representation regarding the quality, accuracy, completeness or up-time and availability of such content and expressly disclaims liability for errors and/or omissions in said content. this Website may fix and correct typographical and unintentional errors at any time. If you have any concerns with the content on this Website, please contact us.

Communications

All messages, responses, and other communication between you and this Website, including but not limited to e-mails, voicemails, and webpages are confidential and/or subject to copyrights. You agree to take all reasonable steps to protect this confidential information and shall not copy, distribute, share, or make public, any information from this Website without prior written permission from this Website.

Limitation of Liability

This Website shall not be liable under any circumstances to you or any other person for indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit or goodwill, for any matter, whether such liability is asserted on the basis of contract, tort (including but not limited to negligence), breach of warranties, either expressed or implied. In the event that any state/province/country does not permit this broad exclusion or limitation on liability for damages as contained herein, or if the broad exclusion is invalidated in whole or in part for any reason, this Website’s liability is limited to the full extent that is permitted by law. You agree that in no event shall this Website’s maximum aggregate liability exceed one hundred Euro (€100 EUR).

Indemnification

You agree to defend, indemnify and hold harmless this Website and its owners, operators, parents, subsidiaries, successors, assigns, attorneys, contractors, agents, employees, officers, directors, shareholders, and affiliates from any loss, liability, damages or expense, including reasonable legal fees, resulting from any third party claim, action, proceeding or demand related to your use (including your agents, affiliates, or anyone acting on your behalf) of this Website.

Force Majeure

This Website is not liable for failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, internet or telephone service.

Severability

If any provision of this agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of this agreement shall not in any way be affected or impaired thereby. this Website will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of this Website as reflected in the original provision.

Binding Effect

This agreement is binding on you, your heirs, successors and assigns, partners, agents, parent corporations, subsidiaries, affiliates, employees.

Privacy Policy

By using this Website you agree to our privacy policy, outlined below. If you do not agree with our privacy policy, you are not authorized to use this Website.

This Website collects and maintains certain information (including e-mail addresses, names, mailing address, phone numbers, IP addresses, browser information, etc.) on its websites and forms. We use your personal information to deliver our online products and services to you.

We are dedicated to protecting personal information and will make reasonable effort to handle collected information appropriately. We do not sell or rent any of your personal information to third parties. However, there may be times when we may be required to disclose your personal information without your express consent; for example, when required to do so by law.

We use data collection devices such as “cookies” on certain pages of this Website. “Cookies” are small files placed on your hard drive that assist us in providing our services. We may offer certain features that are only available through the use of a “cookie”. Personally identifiable information you have submitted while on this Website is linked with information gathered from our use of cookies in the form of log files. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on this Website and you may be required to re-enter your password or provide other information more frequently during a session.

We reserve the right to make changes to this Privacy Policy at any time by posting the amended terms on this Website, so please check it frequently. If we make material changes to this Policy, all amended terms shall automatically be effective 30 days after they are initially posted on this Website. By using this Website, you signify your assent to the terms and conditions contained herein (as amended from time to time). If you do not agree to be bound by our Privacy Policy, please do not use this Website.

If you are under the age of 18, you may only use this Website in conjunction with and under the supervision of your parents or guardians, and with express permission from the owners of this Website. We ask that you do not submit to us any personal information. If you have any questions about our Privacy Policy, please contact us.